Return & Refund Policy

Last Updated: January 26, 2026

Our simple, fair return policy for your peace of mind. If you're not satisfied, we're here to help.

30-Day Returns

Return within 30 days of delivery

Original Condition

Unused and unopened items

Easy Process

Simple return steps

Full Refund

After inspection approval

Eligibility for Returns

To be eligible for a return, your item must meet these criteria:

  • Unused and in original packaging
  • Returned within 30 days of delivery
  • Accompanied by receipt or proof of purchase
  • Not a custom or special-order item

Opened consumables (ink/toner cartridges) are not eligible for return unless defective.

Return Process

1. Contact Us

Email support@inkkartllc.com to request an RMA number

2. Package Item

Pack items securely in original packaging

3. Ship Back

Send items using a trackable shipping service

4. Refund Issued

Refund processed after inspection (5-10 business days)

Shipping Costs

Return shipping costs are the responsibility of the customer unless:

  • The item received is defective or damaged
  • We sent an incorrect item

Original shipping charges are non-refundable unless the return is due to our error.

Refunds

Once your return is received and inspected, we will send you an email notification.

  • Approved refunds are processed to original payment method
  • Allow 5-10 business days for refund to appear in your account
  • Timing may vary depending on your financial institution

Exchanges

We only replace items if they are defective or damaged. Contact us immediately if you need an exchange.

Non-Returnable Items

Certain items are non-returnable:

Opened Consumables

Ink, toner, or supplies that have been opened

Custom Orders

Special or custom ordered items

Downloadable Software

Digital products (if applicable)

Gift Cards

All gift card purchases

Questions About Returns?

📧 Email: support@inkkartllc.com

🌐 Website: www.inkkartllc.com

We're here to help with your return needs.